What functions does a facilitator perform?
His goal is to organize the process so that the meeting yields the best results. He ensures order in communication and, if necessary, intervenes in the dialogue. The facilitator sets the key rules for conducting the discussion.
For example, it determines how company representatives interact with each other, how much time is allocated for expressing an opinion, and how the team makes a final decision. Relationships between meeting participants are also within the scope of responsibility of this specialist. The coordinator prevents conflicts and displays of aggression, excessive activity of some employees, so that others have the opportunity to express their point of view. All this leads to a result that suits each company representative.
Simply put, such a specialist how you can use this database effectively provides the necessary conditions for a productive meeting, eliminating all its potential shortcomings. Unlike Scrum and similar techniques, facilitation does not require reorganization of the company's business processes and a long wait for the moment when integration is completed - the method brings the necessary results immediately. Therefore, if you do not know what needs to be changed at meetings first, use this technology.
You can invite an outsider as the executor, or assign the task to your employee. Often, this role is played by one of the company's managers or a human resources specialist. The facilitator undergoes training either independently, reading thematic literature, or in courses. In the matter of choice, only the practical skills of the specialist matter.
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Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
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Applications of facilitation
You probably already understand the value of this technique. Now let's look at situations in which its use will be effective:
there is a specific task, but there are no ideas for solving it;
need to discuss options with other company representatives;
To solve the problem, the support of a large number of employees is required.
Facilitation specialists are invited to find creative approaches and strategies in work, as well as to find compromises between different departments of the company. For example: