Analyzing and describing all existing processes is the basis for future modernization. Start by making a list of actions, and then describe them using the following questions:
What procedures does the process consist of?
What is the input to and output from a process?
Who is the executor and responsible person for this process?
What is the result of the process and how does it affect the final product?
After such a description, you philippines phone data will receive a map of all processes indicating weak points in production. Based on this information, the goals and objectives of future optimization will be viewed.
Note: in order to better describe a business process and understand its structure, you can ask the employee who carries it out. This way you will understand how the procedure actually looks. And whether it matches the instructions you provided, if any. It is better to entrust the conversation with employees to an invited expert consultant, who will then be engaged in the selection of optimization methods.
Detecting gaps
Once you have done the analysis and have honestly described all the company's processes, you should find all the weak points of the business as a whole, and not just a specific stage of production. This is necessary in order to identify priority points from which optimization will begin.
When calculating weak points, the following factors should be taken into account:
number of staff units;
quality of the final product or service;
the benefits that your company provides to the client;
similar indicators for competitors;
features of your niche.
Let's consider a problem in a business process using an example. The attendance of a furniture store increases on weekends and holidays. But sales figures at this time do not increase proportionally. During the analysis, we found the reason: the sellers cannot cope with the increased flow of customers.
There are not enough of them physically to consult a larger number of people, hence the percentage of closed deals does not grow. Sales are at a standstill, and clients are not happy that they were not given due attention.
To detect a problem, it is simply necessary to obtain numerical indicators at each stage of the business process. Weaknesses will become visible and measurable, which will provide direction for choosing optimization tools.
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