Self Service Empowerment through Digital Channels

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Tech Support Scams: Scammers claim to be from Chase's tech support and attempt to gain remote access to your computer or trick you into paying for fake services.
Grandparent Scams: Scammers pretend to be a grandchild in distress, needing money immediately, and instruct you to send funds without verification.
If you receive a suspicious call claiming to be from Chase, hang up immediately. Then, using a number you verified from an official source, call Chase directly to inquire about the supposed issue. This simple step is your strongest defense against phone-based financial fraud and ensures that your interactions with "phone number Chase Bank" are always secure.


In today's integrated banking ecosystem, the "phone number dataset
Chase Bank" doesn't operate in a silo. Instead, it forms a crucial part of a larger digital strategy, seamlessly complementing Chase's mobile app and website. This "digital handshake" allows customers to choose their preferred channel for various tasks, often empowering self-service while ensuring that direct human assistance is always available when needed.



Chase actively encourages customers to use its digital platforms for routine tasks, freeing up phone lines for more complex or urgent issues. Through the Chase mobile app and website, customers can:

View Account Balances and Transaction History: Instantly check balances for all linked accounts, review recent transactions, and search historical data.
Pay Bills and Transfer Funds: Set up one-time or recurring bill payments, transfer money between Chase accounts, or send funds to external banks.
Manage Credit Cards: Activate new cards, pay bills, view statements, set up alerts, or report lost/stolen cards.