Since people can't hold a product, visitors want to have as much certainty about a product as possible. Offer rich product information, such as high-resolution product photography, extensive specifications, videos and product descriptions.
People trust information from other users more, such as reviews and ratings. Finally, be honest about your products. It is appreciated and people seem to prefer products whose imperfections are known, compared to products they know little about. Apparently, the shortcomings often outweigh the uncertainty.
Order information
Online visitors are very susceptible to manipulation and deception; therefore, make sure you do not hide essential portugal phone number list information or costs. You can do this, for example, by providing FAQs. When writing FAQs, remember that the questions should be realistic and user-oriented. Avoid questions that you hope your visitors will ask.
Contact
The idea that you can easily contact the company behind the website gives the visitor confidence. Therefore, show the contact information in clear places. This can be a telephone number, a physical address or for example a chat box.
Guarantees
By showing guarantees you also give your customer more confidence. For example, by offering the possibility that the customer can exchange their products for a year. This gives a reassuring feeling and therefore the customer gains more confidence.