Communities are generally still small and the impact is still relatively limited. Accountability for more strategic objectives can be further developed.
The vision of community managers on tasks and responsibilities seems to vary greatly, while there is a clear description of the tasks and responsibilities that are needed (both internally and externally) to make communities successful. Broadening the field of work and the associated knowledge and skills of community managers is therefore a point of attention for the future.
Knowledge development still mainly takes place in an informal setting. source, but the limited use of formal knowledge development through training and courses and the seemingly limited need for it, argues for a stronger focus on professional training and perhaps even crediting of the field.
On behalf of the board of the professional association Community Management Nederland, I would like to austria phone number list thank all respondents who made their time available to participate in the survey. With the results, we hope to contribute to the importance and support for the profession. With the conclusions of the research, we will further fulfill our role as an association.