Customer Journey Map: What it is and how to create one

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Digital marketing
The customer journey map is a tool that helps companies put themselves in the shoes of consumers.

Be careful, it is not just about focusing on the customer, it is about understanding their feelings, motivations and what factors influence the purchasing process.

Actually, getting inside a person's mind is a big challenge. It's not easy to answer why they examine a product so carefully before adding it to their cart or what is the reason that prevents them from going from point A to point B in a single step.

This means that a business cannot apply a universal customer journey map, but needs a specific type for each customer.

So pay attention to the following article, we will explain everything you need to know about the customer journey, how to design it and its advantages.
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Entrepreneurship today is synonymous with being digital. Therefore, not having a presence on online channels automatically leads to losing a large number of visits and sales opportunities.

Therefore, it is important to have a communications and transformation agency to help you position and grow your business on the Internet.

At StartGo Connection we design your online store without templates and integrate it into your physical store. Contact us!