Thus, the disagreement of one of the participants

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When listening emotionally, it is necessary to study the interlocutor's expression, the tone of his conversation, and body signals. Based on this, you can draw a conclusion about his feelings. As a rule, we all involuntarily perceive such information, but it is important to monitor non-verbal signals consciously and demonstrate the correct reaction.

Judith Humphrey gives an example from her communications company, The Humphrey Group. One day during a meeting, the participants were arguing about one of the issues, but eventually came to a consensus. Only one of them sat silently, with his chin down and his arms crossed. One of the participants in the meeting asked him a question: “Apparently you disagree with the decision made? We need to make sure that it is common.” , demonstrated by gestures, became a reason to return to the problem, discuss it again and ultimately make an even better decision.

Sometimes people are shy and don't dare to go against the majority opinion, but even if they don't say their thoughts out loud, their non-verbal signals serve as an expression of their thoughts and feelings mexico email list at the moment. If you are an emotionally sensitive person, you will always be able to "hear" and understand such people.

Emotions help to understand and hear others
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Seek to learn more about the other person's thoughts
Of course, it is easiest to understand the words of the interlocutor, especially if you listen carefully and perceive emotions. If your colleague said that he is happy about a promotion, then in this case everything is clear, and you believe in it. When a person says, “I am on your side in this matter,” you understand that you have found a like-minded person.