Assessing employee loyalty through the eNPS index
The answers to the second question will help to understand the reason for employee dissatisfaction, make adjustments to the organization of the work process and level out the situation.
It is recommended to measure the eNPS level at certain intervals, for example, once every 6 months. This way, the management will be able to identify emerging problems caused by staff dissatisfaction with the level of income, the psychological environment, or the company's policy.
10 Steps to Increase Employee Loyalty
Increase your employees' self-esteem by convincing them that you are in demand in the labor market.
It is important for employees find investor through investor database to realize that they are excellent professionals who help the company develop. The feeling of their own usefulness serves as an incentive for self-improvement and the acquisition of new competencies. Employees get satisfaction from the very fact of being involved in the activities of a strong successful company, they value their career growth and do not seek to change jobs, since they will have to start from scratch in a new organization.
Work in such a way that you inspire your subordinates with your example.
The team feels very well how passionate the management is about its work. The passive position of top management is perceived by ordinary employees as an unspoken permission to work half-heartedly, not to show initiative, just to pass the time, simulating activity.
A manager who is truly concerned about the organization, personally makes efforts to achieve the set goals, inspires the staff to have a positive attitude towards the performance of their duties. Even if the conditions are far from ideal, the loyalty of the employees will be supported by the enthusiasm of the managers.
Increasing employee loyalty
Allow employees to take breaks from work tasks from time to time
Companies that understand the importance of psychological relief and create all the conditions for this, ultimately achieve better results than those that strictly monitor the observance of strict discipline. Provide an opportunity to relax in a winter garden, at a billiard or tennis table. Having briefly disconnected from current problems, the employee will complete his work faster and more effectively.
Organize a group discussion of controversial issues
A brewing conflict is easier to resolve if you give everyone involved a chance to speak out. Gather the staff and department heads, and give everyone the opportunity to formulate their position on the conflict issue.
Provide relevant and useful information to your subordinates
Share with your team the knowledge you have gained from attending trainings, conferences, and industry exhibitions. This not only increases their professional level, but also creates trusting relationships between management and staff.
Study the strengths and weaknesses of employees
Each specialist has their own goals and ambitions, interests, experience, knowledge that can be used to motivate their loyalty. Take an individual approach, consider the abilities and needs of individual employees, offer them tasks in solving which they can show their best side.
When selecting personnel, consider the willingness to work with a high degree of dedication
Applicants with an active life position, capable of sincerely caring about the business, are more valuable than employees who plan to quietly sit out their hours at work. Weed out candidates who do not suit your rhythm of activity, so as not to create conditions for the emergence of negatively minded, and therefore disloyal employees.