SaaS-based business models such as subscriptions, which are rapidly increasing, are relatively inexpensive and easy to introduce and cancel, so traditional face-to-face sales have the disadvantage that the costs are not compatible. In that respect, inside sales has a high affinity with these services, and has expanded its market together with the growth of SaaS-based businesses.
Impact of COVID-19
Due to the impact of COVID-19, the number of companies implementing remote work australia phone number resource has increased, and as visits have had to be curtailed, inside sales have inevitably expanded. Another factor that has influenced this is that non-face-to-face communication tools such as video chat and web conferencing systems have become widespread among business partners, making inside sales easier to carry out.
Benefits of Introducing Inside Sales
There are four benefits to be gained from inside sales. We will explain each benefit below.
The rise of subscription businesses
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