previous articles we talked about the characteristics of the Youth Guarantee training plan , as well as the course Administrative Activities in Customer Relations , Femxa 's star course in recent years in terms of hiring commitment. We have these courses in different parts of Spain, such as Vigo, Madrid , Valencia and Salamanca. We also give information sessions before the start of the courses. In addition to those interested, these sessions are always attended by training experts from the Youth Guarantee plan, the course teacher and students who have received the training or are currently taking it.
To date, the response to these open classrooms has been very positive and we see that many of the questions we are asked are very common, so we decided to publish a post in which we compile the most common ones and shed some light on the issues that concern you most in this regard. Let's go!
What career opportunities does this Professional Certificate offer me?
We said that it was the star course in terms of hiring commitment and this is mainly due to the fact that it trains you to work in multiple positions in very different types of companies and sectors. Just think of companies that carry out administrative activities and have customer relations… Practically all of them? Yes, that is the main reason why it is easier to find internships for these students and also to get the coveted work contract of at least 6 months.
Among the many job possibilities would include:
Telephone Operator-Office Receptionist.
Administrative Employee of storage and receiving services.
Information hostess.
Computer Data Recorder-Operator.
Administrative assistant with customer service tasks.
Administrative support assistant for purchasing and/or sales management.
Commercial administrative assistant.
What will I study in the course?
When talking about a Professional Certificate accredited by the National Catalogue of Professional Qualifications ( ADGG0208 ), the content must comply with what is indicated in said catalogue, so that the certificate can accredit the set of professional skills that enable the development of the aforementioned work activities.
In the infographic at the end of the article, you will find the description of the contents of the Certificate of Professionalism in Administrative Activities in Customer Relations .
What are the selection tests for this course like?
One of the most common questions in information sessions and the one that most frightens potential students… It is much simpler than most people think. In fact, the selection test consists of 2 tests.
On the one hand, a generic one divided into 2 parts:
-Skills, availability and motivation. We want you to tell us why you are the ideal telemarketing leads mexico telephone number data person to take this course.
On the other hand, there is the Specific English Test. This is the basic English test, so it shouldn't be too complicated unless you're starting from scratch.
In short, these are two short and simple tests that we need you to complete so that the level of the students is as homogeneous as possible and adapted to the needs of the course, so that all attendees can get the most out of it.
This module consists of 90 hours and is Training Module MF09772 and the objective it aims to achieve is “ Communicate in a foreign language with an independent user level in administrative management activities in relation to the client ”.
Beyond the possible difficulty, we must see it as an opportunity to improve the language, in addition to accessing an official certification. Keep in mind that it is only one part of the course, but you can get a lot out of it.
We will soon publish another article explaining the most frequently asked questions regarding the Youth Guarantee aid plan . We hope to answer all your questions.