Our students' opinions are one of the fundamental pillars of our free courses. Thanks to them, we can continue to improve and enhance the tools that most help training for employment. Below, Nieves, Gerardo and Sandra, three students who have completed the Professional Certificate of Administrative Activities in Customer Relations, tell you about their experience. They are currently in the workforce as members of different departments of Grupo Femxa .
This Professional Certificate qualifies you to carry out reception and support operations for administrative management, such as receiving and processing external and internal communications, recording data, handling office applications in the management of information and documentation and even communicating in English in administrative management activities in customer relations.
And what career opportunities does it have?
Telephone Operator-Office Receptionist.
Operator.
Administrative Employee of storage and receiving services.
Receptionist in establishments other than offices, in general.
Information hostess.
Computer Data Recorder-Operator.
Administrative assistant with customer service tasks, not previously classified.
Administrative support assistant for purchasing and/or sales management.
Commercial administrative assistant.
Control and information assistant.
Nieves, Gerardo and Sandra tell us if the knowledge they have learned is being useful to them and their experiences as students.
female job insertion
Nieves, how has your experience been as a student at Grupo Femxa ?
What I would like to highlight most is the attention and closeness that teachers have towards their students.
Regarding the content to be studied, it is taught in a comfortable and easy way, both for studying and for remembering aspects that need to be highlighted for the exams. I didn't find them difficult either, at least in my case. I would definitely recommend the course to any future student.
Personally, I found the course short and very enjoyable. I certainly don't regret having taken it and I will take one again as soon as I can. I was also impressed by the way they give you a hand if you have a problem, which in my case was transport timetables.
Gerardo, as a student of Administrative Activities in Customer Relations, what has the course taught you?:
The course has provided me with a base of knowledge and skills necessary to be able to develop myself and carry out tasks required in a job. It also taught me very important values such as respect. It helped me a lot to improve and develop my skills. The camaraderie and coexistence was excellent inside and outside the classroom, helping each other in most of the activities that were carried out. First they explained them and then we did exercises of real situations as a little practice.
female job insertion
During the course, not only the teachers gave me knowledge, but also the other students. In some presentations where we had to explain a topic that we liked, I learned interesting facts, I liked the debates we had because each one list of mexico cell phone numbers gave their opinion until they found the answer or everyone agreed. I personally like to speak in public and the course gave me not only the techniques, but also listening to the opinions and criticisms of others in order to improve.
The schedule, despite being intensive, seemed short to me because of the dynamics and the way the teachers explained things. Their attitude and attention were always good, helping us, clarifying our doubts and providing solutions.
This course also made me mature, not only because I grew day by day in knowledge, but also as a person. I liked all the modules, although the English one was short and I found it a bit difficult at the beginning, but then I got better at it.
I decided to take this course because I like the subject and also because it offers practical training and the possibility of entering the labour market, so I gain knowledge and practice to improve my CV.
The data recording module, where we learned to type, was one of the most useful for me. I thought it was super difficult because I was used to other habits and I didn't even imagine that the hands had to be positioned in a certain way and that each finger had a function. But then I got better at it and managed to type the required keys.
Sandra, what did the course bring to you?
female job insertion
The course has given me both a good education and personal values. Thanks to it, I have fond memories of the teachers, who made the hours more bearable, since we had a rather complicated schedule in the sense that it was summer and it was quite hot, but they made the classes more dynamic. They have been the fundamental part of being able to pass the modules thanks to everything they have taught us. And some fabulous classmates who always helped you when you needed it, many of whom I will take with me as friends outside of here.
I got through the modules quite well, although the Reception and Communication Techniques module was the one I found most difficult, as we had to present a topic in front of the whole class and it was something I was quite afraid of and felt very embarrassed about. It helped me a little to overcome my stage fright when speaking in front of people. The English module also helped me, as I am not very good at the language, but the teacher taught us the essentials to be able to have conversations with a client.
With the Data Recording module I learned to type on the keyboard. Although at first I found it very difficult and I felt like I was typing very slowly. But little by little I became more comfortable typing and I was glad, because it is a skill that you take with you forever.
The Office Automation module, which was divided into 5 training units, was the one I liked the most, since it is one of the most practical and, although it was not the most dynamic, it was one of the most bearable.
And the practical module, which is the one I am currently taking, seems easy to me since you have to put into practice everything you have learned and I continue to acquire knowledge day by day.
What do you think of our students' opinions? Currently, all three are undergoing a period of job placement at our office in Vigo and continue to put into practice all the knowledge they have every day.