Answers to security questions you've set up

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Internet searches that don't lead to the official Chase site (scammers often create fake websites).
Callers who claim to be from Chase but you did not initiate the call.
Understanding Chase's Security Protocols During a Call:

When you call a legitimate "phone number Chase dataset Bank" and speak to an agent, they will always follow strict identity verification procedures. This typically involves asking:

Your full name and address.
The last four digits of your Social Security Number (SSN).
Your date of birth.

Partial account numbers (e.g., last four digits of a credit card or bank account).
What a Legitimate Chase Agent WILL NOT Ask For (Especially if they call you):

This is a critical distinction that helps protect you from scams. A legitimate Chase agent will never ask you for:

Your full Social Security Number (SSN) over the phone if they initiated the call.
Your full credit card number, including the CVV/security code, or PIN.
Your online banking password.
Remote access to your computer.
To send money via gift cards, wire transfers, or cryptocurrency to resolve an issue or avoid arrest.
Your one-time passcodes (OTPs) from two-factor authentication, unless you are actively logging into your account and they are verifying your identity for that specific action.
Common Phone Scams to Be Aware Of:

Phishing/Vishing: Scammers call pretending to be from Chase, warning of "suspicious activity" or "fraud" on your account, and try to trick you into revealing personal information or transferring money. They often spoof the "phone number Chase Bank" to appear legitimate.