Although It Is Very Important That The Client Portfolio Grows, It Is Also Important That Their Quality Is Good (Just Like In A Database, As We Already Mentioned In Another Post: The Important Thing Is Not How Large Your Database Is. , But The Quality Of The Records). There Is A Type Of Client, The Toxic Client, Quite An Effort For The Company, An Effort That Does Not Compensate At All For The Benefits It Brings. You Have To Know How To Detect This Type Of Clients And Break The Business Relationship With Them, To Remove A Weight From Your Shoulders That Only Hinders The Company's Work Pace.
Although At First Glance It May Seem Easy To Identify It, The number in vietnam Truth Is That It Is Not That Simple. Toxic Customers Have The Ability To Put The Company In Their Pockets, And Once Their Trust Is Gained, They Become Parasites That Absorb All The Company's Energy. What Characteristics Define This Type Of Clients? – They Dispute The Rates Of The Product Or Service They Wish To Purchase – They Question The Company's Ability To Carry Out Its Work Correctly. – They Exert Constant Pressure On The Company, They Want Everything Yesterday.
– They Pay Late And Try To Pay Less Than The Agreed Amount. – They Change Their Minds About What They Want Constantly. – They Believe That They Are The Only And Best Client And They Want The Company To Be At Their Entire Disposal. – They Absorb A Large Part Of The Company's Energy And Time, Hindering Its Usual Work Rhythm. Once A Toxic Client Is Detected, You Must Get Rid Of It. And Although It May Seem Simple, It Is Not So Simple, Since Breaking The Relationship With A Client Is Not An Easy Decision, Despite Knowing That It Is Not Worth Having Them As Such.