Filesophie was a successful national e-participation trajectory of Rijkswaterstaat. In addition, the ministry often works with customer panels. At the moment, a trajectory for digital participation of citizens in infrastructure projects is in the making, and internal co-creation via intranet and Yammer is being further stimulated.
The start
Know where you stand
Even though the phenomenon of co-creation has been around for a number of years, for many organizations co-creation is a fundamentally new way of working. Therefore, align your level of ambition with the maturity of the organization. Are you not yet ready to co-create the vision and mission of the organization? Then gain experience with a small project, start internally, or start with a low-threshold form of co-creation, such as collecting (product) ideas.
Set clear goals
A co-creation process without objectives can become an unguided projectile, or die a lonely death . A small number of clear objectives, that are in line with the organizational objectives, are the basis for a successful co-creation process. They determine which target group you approach and whether the process meets the needs of your target group (win-win), which questions you ask and how you set up the co-creation platform.
Dare! And prepare yourself well
Co-creation starts with the courage to enter into dialogue with your target group. And that is exciting. An enthusiastic team that believes in co-creation and support from management is a good starting point. Take the time to look for supporters within the organization, and ensure that you discover and counteract any barriers in time.
Although Aegon, Kennisnet and Rijkswaterstaat recognize a lot in each other's stories, sector-specific finland phone number list challenges also emerge.
The business community
The education
The government
The target group
Who and where?
A co-creation process can only be successful if there is a sufficiently large and motivated group of participants. Therefore, take the time to map out the target group. Describe your target group as specifically as possible, determine whether they have the necessary knowledge and skills to participate and, based on your description, investigate where the target group is located.