Top Courier Services in India For Online D2C Sellers

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Delivery Speed: Top online stores like Amazon and Flipkart deliver within 3-7 days and offer same-day or next-day delivery options. As a D2C seller, aim to deliver within 2-5 days to avoid losing customers. Clearly show the Estimated Delivery Date (EDD) during checkout and ensure you meet it to build trust. Having a dependable delivery partner is key to matching these timelines.
Managing Returns: Returns are common in eCommerce, with about 25% of items being sent back, especially in the Apparel category. While big marketplaces handle returns with their fleets, D2C brands must arrange returns through other couriers, which can cut profits. It’s wise to have a return solution ready. Displaying your return policy at checkout can boost sales. Good return experiences can lead to repeat purchases and reduce Customer Acquisition Costs (CAC). Most customers, over 81%, prefer brands with flexible return policies.

Serviceable Pin Codes: Orders come from all parts of India, so it’s crucial to have a delivery partner that can reach as many pin codes as possible and offers Cash on Delivery (COD). No single courier covers all 29,000 pin codes in denmark phone number list India. Partner with a logistics service like Swift, which works with major couriers like Bluedart, Delhivery, and others to ensure wide coverage.
Ease of Integration: Integrating with multiple tools and courier partners is essential as your business grows. Many basic courier services have limited integration options. Moving to a more advanced partner like Swift can help streamline your operations with better integration capabilities.
Shipping Rates: Shipping costs are important for eCommerce sellers looking for top-notch service at the lowest prices. Each courier has different rates depending on their specialisation. New sellers with low shipment volumes often find it hard to get good rates. Choosing the right courier partner can help you manage shipping costs effectively.

Here is a list of top courier services in India for online D2C sellers.